Privacy Policy

1. Introduction

DogDollars ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform for dog walking and pet care businesses.

By using DogDollars, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and phone number when you register
• Business Information: Business name, address, services offered, and pricing
• Customer Data: Information about your customers that you enter into the platform
• Payment Information: Billing details processed through Stripe (we do not store credit card numbers)
• Communications: Messages you send through our support channels

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and actions taken within the platform
• Device Information: Browser type, operating system, IP address, and device identifiers
• Location Data: GPS coordinates when using walk tracking features (with your consent)
• Cookies: Information collected through cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party services you connect to DogDollars, such as Google (if you sign in with Google) or Stripe (for payment processing).

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the DogDollars platform
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Send promotional communications (with your consent)

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, including:

• Stripe for payment processing
• Resend for email delivery
• Vercel for hosting
• Analytics providers

4.2 Your Customers

When you use DogDollars to communicate with your customers, relevant information is shared as necessary to provide the service (e.g., booking confirmations, walk reports).

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication
• Secure password hashing

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion as required by law or for legitimate business purposes.

You can request deletion of your account and associated data by contacting us at privacy@dogdollars.com.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@dogdollars.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our platform
• Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.

9. Children's Privacy

DogDollars is not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using DogDollars, you consent to the transfer of your information to the United States and other countries where we operate.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell your information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: